Hi, my name is Chris and I am the owner of Yarn Outlet Online. I personally answer just about every email. If you have any questions or, I can help you in anyway, just click the contact us button.
Let me give you a quick tour and explain what we're all about!
We have a rich history...
1. Your Satisfaction is Our Top Priority.
We're a small business not a big box store. We treat our customers like family and, that's why I stay personally involved in all customer matters. All patterns include unlimited email support. We individually pack, wrap and include a personally note with every order. When you shop with us we make you feel like it's your birthday. If there's a problem I'm going to make it right for you.
2. We Stand Behind Our Product
All our products include a 100% Money Back Guarantee. Our return policy is very simple. If you're not happy for any reason simply mail back any unused yarn for a full refund. Easy, no haggles or hoops to jump through.
3. Choose From Over 400 Yarns & Colors!
All of our yarns are Premium, American Made, Merino Wool, Wool Blend and Cotton Blend yarns.
Skeins are air spliced so it's virtually tangle and knot free. Each skein in steamed for loftiness.
4. We Also Offer Convenient Kits
Kits include the pattern with perfectly matched yarn. Patterns are large print, clear type and, easy to follow. All patterns are proven patterns, most have been made hundreds of times and all are designed by our professional designers.
5. Orders Over $25 Ship Free